Account Director

Clients are our business. You are a primary interface between Amplify and our clients and have a responsibility for building and sustaining successful client relationships that deliver year on year growth. Your remit covers existing appointed agency clients alongside a need to participate and drive new business initiatives, both self-generated and agency-led.

Some of the day to day will include

• Maintain successful client relationships within existing accounts, establishing yourself as the senior contact within the business.
• Look to develop personal relationships with clients where possible, speculate to accumulate, brunch and lunch, wine and dine.
• Demonstrate an always on mentality in regard to new business and networking on behalf of the agency.
• Ensure Amplify are one step ahead of our competitors and other incumbent agencies seeking new business opportunities with existing clients.
• Maintain appropriate visibility on tier one and tier two projects working efficiently with the Partner’s and HODs and project management team to ensure excellence in execution, leading from the front or checking in with the appropriate frequency.
• Take the lead and/or play a key role on tier one projects, working with a wider team to ensure 100% client satisfaction. (Team make up and R+R’s to be outlined dependent on project)
• Set up projects post pitch or given brief (tier one and two) and handover to HOD’s and delivery team with agreed budgets and scope of work.
• Ensure you are billed out to clients against project budgets to drive utilisation, liaise with HOD’s to ensure the appropriate team is place to deliver against set task and timeframes.
• Liaise with Partner’s and HODs to ensure suitable resource is matched against clients and projects, including but not limited to capability, personality, cultural awareness, sector/category knowledge.
• Pre-agree and set in motion PR and marketing opportunities for the agency derived from delivered work, including but not limited to case studies, video and photography for our own marketing channels, press releases and testimonials.
• Oversee post project finance and time reconciliation, for use in both client and internal reviews.
• Demonstrate financial acumen and flair, adhering to Amplify and client procedures, whilst installing diligence across teams.
• Demonstrate knowledge of the Amplify financial model by balancing our profitability needs with client service requirements.
• On an ongoing basis, with the senior management team manage/input the correct financial forecasting of both blue sky and live projects relating to all clients you are responsible for.
• Support the US Leadership team and agency Partners in the pursuit of business growth through efficiencies in agency output and exploration into new channels.
• Assist and encourage participation by core staff in the take up of new practices across the agency, leading by example.
• Participate in new initiatives and contribute to the overall culture of the agency.

The salary range for this role is between $120k - $160k, depending on experience.

WHO WE ARE LOOKING FOR

• A proven track record of delivering excellence
• Experience working with leading consumer brands
• Experience of managing / guiding a number of individuals/ colleagues in pursuit or excellence and creativity
• Previous experience managing senior clients across multiple brands, proving best in class client management, problem solving and relationship building
• An ability to think strategically about marketing challenges, whatever the brief, audience or channel
• A black book of contacts, both client and partner side to drive business growth and campaign execution
• Client loyalty that facilitates organic new business opportunities
• Experience managing budgets, profitability and delivery
• A deep understanding of the commercial realities of running a business
• Excellent written and presentation ability.
• A natural gravitas and presence to make things happen