Hugo House

Amplify + Hugo Boss create a multi-channel content engine at Coachella...

Challenge

HUGO is HUGO BOSS’ Gen Z-focused label. Despite having a huge impact online, the brand struggled to connect with the audience meaningfully. So when HUGO decided to launch a major campaign at Coachella Festival 2022, it chose Amplify to create a brand experience that would gain notoriety not only at the festival but also in culture and social media.

But, capturing attention and gaining a share of voice in a busy festival environment is becoming harder and harder. The campaign needed to tap into the power of live music and social media to create a series of branded moments that only HUGO could make.

HUGO House became the brand’s most extensive social-first live experience ever.

Insight

Coachella was returning after a two-year hiatus, resulting in an increased need for brands to be seen and heard in this space. Since 2019, a rise in authentic creators on TikTok has led to hyper-engaged audiences consuming imperfect and genuine content. Brands that can harness this in a meaningful manner can break the format of traditional festival campaigns and gain a more significant share of voice.

Strategy

To capitalise on the global Gen Z audience that Coachella attracts, and create meaningful content for Hugo, Amplify created a multi-channel content-first campaign.

The campaign leveraged Gen Z creators, and their audiences, by giving them a platform to create content in a way that was true to them.

Solution

Hugo House

Hugo House, a content creation campaign that took over a hotel in Palms Springs, was created to provide a space encapsulating the brand and its refresh.

Amplify created an engaging and joyful space that was true to the Coachella landscape, and one that provided a platform to create content at every turn, with surprise-and-delight moments for the creators, along with areas to interact with the brand, and engage their audiences.

Seven core global Gen Z influencers were selected to stay during the first weekend of Coachella and were given a VIP experience starting from when they touched down in Los Angeles all the way through to their departure four days later. Over the weekend, creators like Markell Washington, Chloe Cherry from Euphoria and Benjo Kroll descended on the house, ready for a weekend of fun and style.

A stylish welcome

A 20-metre LED wall and hallway greeted the guests, cycling through elements of content that tied Hugo’s rebrand and the Coachella festival together.

On a denim entry floor, we encouraged our guests to distress and nodded to the denim language of the brand, with the final piece of denim rolled up and used to create giveaway products post the event.

A styling space allowed our creators to dress in the latest Hugo apparel, footwear and eyewear.

Expressing Hugo’s brand attitude

Hugo's brand mantra was interspersed throughout the space to express the brand’s refreshed attitude - the crux of the campaign.

The ‘HUGO’ swimming pool, emblazoned with the logo on the pool floor, allowed them to relax and cool down in the desert heat.

Personalised VIP experiences

The personalised rooms gave the guests a space to unwind, and a 24-hour chef provided them with a VIP experience, along with luxury shuttles that transported them between parties and places.

In addition, we invited several TikTok and Instagram creators and influencers down to the space to style themselves ahead of their Coachella trips. Influencers like the Old Gays, Harry Tate and What’s Poppin came to the area, chose their outfits and left to head out to the festival.

Workshops that allowed for tie-dye and badge customisation added a layer of creativity and craft to the way all the creators and influencers were able to bring their looks together.

To provide further cut-through, Hugo also partnered with Soho House at its Palms Springs outpost, Soho Desert House. To replicate the world of Hugo House at this location, we took elements from the house and reproduced them in key spots at Desert House, giving all attendees branded content moments that our creators amplified on their channels.

To top it all off, the creators had VIP access to Coachella for the weekend, taking all of the Hugo attitudes to the biggest festival in the US.

Crafting experiences into online content

From an owned media perspective, daily episodic content was created, giving the house a narrative and a Big Brother-style feel, ensuring that stories were being crafted that kept Hugo’s social audiences engaged and wanting to know more.

We created style clips that allowed us to showcase influencers and creators entering the space after being styled and layered the Hugo mantras to solidify that brand refresh online.

Results

The campaign delivered over 15 times the organic reach and twice the media impact value in comparison to the global Hugo brand refresh earlier in 2022.